Automation and AI are the much repeated and accustomed words these days from the technological genre. I mean, the quest for any individual unaware of these terms is quite a laborious task. Taking a cue from that, the fact that the usage of artificial intelligence and AI will only escalate in the near future is not something unique and unknown. These technologies will secure its permanent places in the job sector and workforce. Also, expectations are on the afloat that these widely used terminologies would be the root cause of many highly skilled jobs while leading to the termination of many low-skilled jobs.
These exact words are echoed in the voice of Forrester analyst J.P. Gownder. As per his latest report, titled “Automation Technologies, Robotics, and AI in the Workforce, Q2 2017”, quite a significant number of jobs are at stake due to the change of the ways in which jobs are done.
He further adds that the workforce is already being dominated by automation technologies, physical robots, software and AI, and customer self-service solutions. Technology managers having profound knowledge in the management, evaluation and deploying these technologies are now finding themselves working with a wide array of business, HR, and operational leaders. Perhaps the greatest task would be that of elimination of jobs, as per Gownder.
As per his prediction, Automation will lead to the loss of 24.7 million jobs in the US BY 2027. The most risked jobs will be that of the office administrators, construction workers and call center employees, in addition to a long list of other positions.
Gownder also depicts that automation would definitely lead to the elimination of jobs, but not necessarily via layoffs. According to him, “Many of these jobs will be ‘lost’ in the sense that, absent automation, they would otherwise have materialized over time. One company told us that it reduced employment in a shared service function by 8 percent and capped future hiring but gained far more effective for those remaining. For you, this means developing a strategic viewpoint on the future size and scope of your workforce and how automation should play a role”.
The possibility of new jobs:
As per expected by Gownder, this automation will contribute to the economic sector by creating as much as 14.9 million jobs in the US by 2027. Some of these jobs will fall under the management umbrella but all of it would be deeply linked with the automation infrastructure. Technology and HR leaders would have to form a conglomeration to develop the perfect strategy for recruiting, training and managing, the right sets for the automation economy. The obvious additions are definitely the employees mastering in science, technology, engineering and math skills.