Telecom Regulatory Authority of India (TRAI) has emerged this time with quite a unique feature, that would let users see as well as compare different tariffs from different telecom providers on a single platform. The beta version is already live and users by following this link can compare mobile tariffs. Primarily, in the first stage, the Telecom Regulatory Authority of India (TRAI) has made the tariff data available for the Delhi circle and sought feedback from users about the new site over the next fortnight.
TRAI Secretary, S K Gupta added that “This is an effort to bring at one place all tariffs reported by operators and also offers a tool to compare those tariffs. In 15 days, we will have a general consensus on this and it will set the stage for a framework for all-India tariffs information to be provided on the site”. Further, Gupta has also urged users to provide their comments on parameters that have been captured for tariff comparison, and also suggest for modifications, if needed.
Also, in a statement, TRAI added that this new platform would not only benefit the consumers but also help other stakeholders to do a comparative analysis. The statement also read like, “To enable consumers to see tariffs of different TSPs (telecom service providers) and different Licensed Service Areas (LSAs) at a single place, a beta version of portal namely ‘tariff.trai.gov.in’ has been released by TRAI today”.
Further stressing on the fact that it has a mandate to ensure transparency in the sector, TRAI also added that various tariff plans and other tariff instruments are being provided at its website in a downloadable format, for easy access. This data can be also used to build tariff-comparison apps and products, just as one sees for insurance or airline fares.
At present, the operators have offered information on various tariffs on their own websites. However, in the past, the incumbent operators have been accused (by the newcomer) of lining up customized retention offers for subscribers and not openly publicizing those on their websites.
TRAI has, in fact, barred operators from doling-out discriminatory offers to individual customers as a retention tactic.