WhatsApp has been hit with an ‘obsolete’ error. Some WhatsApp users in India have complained about a bug that prevents them using the messaging app, with the app claiming the version being used is ‘obsolete’. When a few WhatsApp users took to Twitter to report the issue, several people chimed in to say they were facing the same problem. Meanwhile, WhatsApp has acknowledged the bug and said it is working to fix it.
The WhatsApp issue was discovered on January 13, as some Twitter users posted screenshots which read as “This version of WhatsApp became obsolete on 13 Jan 2018. Please go to the Google Play Store to download the latest version.”
Notably, some users even tried to update the app but to no avail. Instead, Google Play stated that the app is up-to-date. Some reports that even after deleting and re-installing the app did not fix the problem and WhatsApp was showing the same message. Interestingly, for some WhatsApp Beta testers, the app also displayed the message ‘Leave testing program’.
The messaging app mentioned, “it was a problem with how our app is distributed, which is not under our control”. WhatsApp acknowledged the issue saying: “On background, this is an issue that’s being fixed. It was a problem with how our app is distributed, which is not under our control”.
The reports inform that the issue can be resolved by installing the latest (v2.18.8) WhatsApp APK from the WhatsApp site.
How can you fix ‘WhatsApp Obsolete’ issue?
Step 1: Enable “allow installation of apps from unknown sources. Go to settings -> Additional Settings > Privacy> Toggle> ‘Unknown sources’ switch. These steps may differ based on your model.
Step 2: Go to WhatsApp.com/android and download the newest version of WhatsApp Messenger. If you download the APK on your phone, you can install it then and there itself. Simply tap the downloaded APK and hit ‘install.’
Step 3: Whatsapp will update your existing installation and it will no longer be ‘Obsolete’. Now you can start using WhatsApp again just like nothing happened.
Step 4: Once the installation is complete, don’t forget to disable ‘Allow installation from unknown sources’ just to be on the safe side. Once again, go to Settings > Additional Settings > Privacy > Toggle ‘Unknown sources’ switch to disable it for security purposes.